The Zendure Care Team will make a final determination regarding warranty service.
Description
The SuperBase V 6.4kWh is the first plug-and-play home energy storage system designed for the whole house. A customizable energy ecosystem with user-centric design and revolutionary technology, SuperBase V sets a new standard for home energy storage. Features the world's first home energy storage system with EV semi-solid state batteries!
What a Concept
SuperBase V is the first plug-and-play home energy storage system designed for the whole house. A customizable energy ecosystem with user-centric design and revolutionary technology, SuperBase V sets a new standard for home energy storage.
Intelligent Energy Management
Our Home Panel with EV Outlets connects SuperBase V to your home’s electrical circuits to supply power throughout the house. The Zendure app gives you tools to monitor, manage, and customize your energy use. Using Zendure’s Time of Use tools, you can significantly reduce your energy bill.
EV-Grade Semi-Solid State Batteries
SuperBase V is the world's first home energy storage system with semi-solid state batteries. At more than 228Wh/kg, our semi-solid state batteries have up to 42% more energy per pound compared to lithium iron phosphate (LiFePO4) batteries. And with our battery management software, internal battery life can be an amazing 10 years or more.
6.4 to 64kWh Cpacity
The SuperBase V6400 has a storage capacity of 6.4 kWh (6,438Wh). The maximum configuration for SuperBase V6400 includes two base units and eight Satellite Batteries for a total capacity of 64kWh. This is enough energy to power a typical household for a week or more
3800W to 7600W AC Output
A single SuperBase V can provide up to 3,800W of power, and two units can be connected together to provide up to 7,600W. That's enough power to supply a typical household with a washer, dryer, heater, refrigerator and more.
3000W solar Input
SuperBase V can charge up to 3,000 W using solar power alone. This is enough to fully charge the main unit in 2 to 3 hours. While we offer our own solar panels, SuperBase V is compatible with a wide range of other manufacturers' solar panels from 12V to 150V and can be easily integrated into your existing solar system.
A Full Charge in 2 Hours
You can charge SuperBase V from a 120V or 240V outlet AC. At 240V, SuperBase V can draw 3,600W at its AC input and recharge in about 2 hours.
Plug-and-Play Energy Storage/Use
Home batteries can be quite heavy. SuperBase V’s rear wheels are motorized to help lighten the load. Simply pull the handle and enjoy true portability, even on inclined surfaces.
SuperBase V is made for
Power Independence
3800W-7600W AC Output
6600W Recharge MAX
Emergency Backup
120V/240V Dual Voltage
If your home or worksite includes 240V appliances or power tools, you need an energy storage system capable of high-voltage output. And while other products on the market can provide 120V or 240V, SuperBase V is the first and only system that can supply both at the same time, from a single base unit, thanks to our patented GridFlow 2.0 Real-Time Bidirectional Inverting Technology. This also makes 240V on the road a reality, making it an ideal worksite companion.
3800W-7600W AC Output
A single SuperBase V can provide up to 3,800W of power, and two units can be connected together to provide up to 7,600W. That's enough power to supply a typical household with a washer, dryer, heater, refrigerator and more.
EV
Level-2 Fast Charge
Home panel with 2 EV Outlets
With 2 EV outlets (integrated 14-50 and 6-20 EV outlets) and up to 12,000W of power distribution*, you can quickly charge two electric vehicles at the same time.
Outdoor LifeMotorized Wheels
RV Life
3000W Solar Input
SuperBase V can charge up to 3,000 W using solar power alone. This is enough to fully charge the main unit in 2 to 3 hours. While we offer our own solar panels, SuperBase V is compatible with a wide range of other manufacturers' solar panels from 12V to 150V and can be easily integrated into your existing solar system.
Specifications
| General Information | |
| Manufacturer Name: | Zendure |
| Dimensions: | 28.7" x 13.6" x 17.4" in |
| Weight: | 130 lbs |
| Operating usage temp: | Charge -20 to 45 C, Discharge -20 to 45 C |
| Connection Type: | Wifi/Bluetooth |
| Battery Cells: | Semi-Solid State |
| Warranty: | 3 Year Warranty (2 Year Extension when Registering) |
| Input | |
| AC Input: | 1,800 Max, 120V, 3,600W, 240V |
| Solar Input: | 1x XT90 3000W, 10-150Voc |
| Car Input: | 1x XT90 12V/24V - 10A |
| EV Input: | ZenT2 Port |
| Outputs | |
| AC Output: | 4 x 5-20: 15A 1,800W Max (120V AC) 1 x 6-20: 16A 3,800W Max (240V AC) 1 x TT-30: 30A 3,600W Max (120V AC) |
| DC Output: | 1 x Car Outlets: 12.6V/10A Max 2 x DC5521: 12.6V/3A Max 1 x Anderson: 12.6V/30A |
| USB Output: | USB-C (1)/(2): 5V-20V, 100W Max each USB-C (3)/(4): 5V-12V, 20W Max each USB-A (1) (2): 5V/2.4A total |
Warranty
Warranty Period
The warranty period is up to 3 years starts on the date of the item is purchased from zendure.com or an authorized retailer.
Zendure also provides other special warranty period, please review your product's documentation for information about the duration of warranty protection.
- SuperBaseV/Satellite Battery/Smart Home Panel: 3 Years(Base Warranty) + 2 Years Warranty Extension*
- 400W Solar Panel/320W Solar Panel/Mobile EV Charger/All SuperBase V relative accessories: 3 Years Warranty
- SuperBasePro: 2 Years(Base Warranty) + 1 Year Warranty Extension*
- 200W Solar Panel/Dustproof Bag/All SuperBase Pro and SuperBase M relative accessories: 2 Years Warranty
- Rest of Products: 2 Years Warranty
- The warranty does not cover accidental damage, misuse, abuse, normal wear and tear, theft, or confiscation of your Zendure products.
- The warranty will be invalidated if the product has not been used in accordance with the product documentation, or attempted repair by anyone other than an authorized facility.
- Warranty service may not be carried out if above information is not available
- This limited warranty does not apply to any battery cell or product containing a battery cell unless the battery cell has been fully charged by you within seven (7) days after your purchase of the product and at least once every 6 months there after thereafter.
- Your warranty is non-transferable.
Shipping
General Shipping Information
- Free standard shipping.
- Express Shipping is not available for P.O. boxes and APO/FPO addresses.
- Shipping Time excludes time for processing your order between 1 to 3 days before shipping.
- Track your package via tracking platform.
- We will do our best to deliver your package as soon as possible. However, additional time may be required if there are issues resolving the delivery address or clearing customs.
- If your order hasn't arrived after more than 21 days, please contact us at sales@solarsovereign.com. We recommend contacting customer support within 180 days of the purchase date.
- Solar Sovereign is not responsible for the loss of the package in case of using a virtual addressor incorrect address.
How Will My Cargo Be Shipped?
International Express (DHL / EMS / FEDEX / USPS, etc.) and Amazon FBA as our logistics partners to ship Zendure products. They will make certain shipping decision based on their own judgment of what will better serve our customers.
I Ordered More Than One Item. Will They All Be Delivered At The Same Time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the types of products. Once an item has been shipped, you will receive a shipment notification email.
Can I Change The Delivery Address Of My Package After It Has Been Shipped Out?
Unfortunately, we cannot change the shipment details once the product is en route.
What Do I Need To Do When I Received A Different Product Than What I Ordered?
Please contact customer support at sales@solarsovereign.com
FAQS
1. What's the cycle life for SuperBase V?
-3,000+ cycles for SuperBase V6400 with semi-solid state batteries and 6,000+ cycles for SuperBase V4600 with LiFePO4 batteries.
2. What kind of batteries does SuperBase V use?-SuperBase V6400 uses semi-solid state batteries with a total charge capacity of 6,438Wh, while SuperBase V4600 uses LFP (LiFePO4) batteries and has a charge capacity of 4,608Wh.
3. What is the AC output power of SuperBase V?
-The LFP and SSS versions of SuperBase V both have 3,800W rated power and 5,000W peak power. Two SuperBase V's with the same type of battery can be connected to each other with our ZenY cable or the Home Panel to achieve up to 7,600W of total output power.
4. Can 2 SuperBase V be connected for higher output power?
-Yes, two SuperBase V's can be connected together using either our Home Panel or the ZenY cable, doubling the rated output power to 7,600W.
5. Can I mix semi-solid-state and LFP products?
-No, a SuperBase V system should be configured with only semi-solid-state components or only LFP components.
6. What's the capacity of the semi-solid-state SuperBase V?
-The semi-solid-state version has a capacity of 6,438Wh, and the LFP version has a capacity of 4,608Wh.
7. What is max solar panel charging input?
-SuperBase V can collect up to 3,000W through the XT-90 port.
8. Where is solar panel input?
-SuperBase V can accept solar power through the XT90 port or the AC input.
9. How many MPPT ports are used in order to achieve 3,000W solar input?
-SuperBase V has one MPPT to accept solar power through the XT90 port. We are currently evaluating new products that will include 2 MPPT inputs and 2 MPPT outputs.
10. What's the switching time for UPS?
-The US model of SuperBase V can switch to battery power with 0ms of downtime to its AC output port. Other models and other connections will see less than 13ms of interruption.
11. How many Satellite batteries can be connected to a single SuperBase V?
-For each SuperBase V, you can link up to 4 Satellite Batteries. A system can include up to two SuperBase V's working in tandem, with a maximum of 8 Satellite Batteries total.
12. How do I connect the Satellite Batteries to each other? And how do I connect them to SuperBase V？
-Satellite Batteries can directly stack on each other without cable. To connect a Satellite battery to SuperBase V, the included battery cable is the only connection required.
Payment & Security
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