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Solar charging redefined! The Jackery Solar Generator 2000 Pro delivers colossal charging capacity of 2,160Wh utilizing the sun's magnificent energy, powering it all - refrigerators, ovens, microwaves and more.
Solar Charging has transformed forever - journey to the world's most spectacular places with the sun's powerful energy, road trip and explore the great outdoors and enjoy life to the fullest with friends. Solar Power is here.
Jackery Solar Generator 2000 Pro Features
Rapid Fast Charge Time
At 2,160 Wh capacity, 2,200W AC power and 4,400W peak power, the Solar Generator 2000 Pro delivers the fastest solar recharging yet for Jackery. Powering majority of appliances and tools for outdoor activities and home emergency use - pellet smokers, mini coolers, ebikes, refrigerators, air conditioners and more.
Fully Charge in 2.5 Hours or Less
The power station can be fully charged with 6 SolarSaga 200W solar panels in only under 2.5 hours, and in just 2 hours via AC wall outlet. Moreover, it can also be charged through car port. This fantastic charging experience allows you to charge away in no time while off the grid.
Safe & Reliable
Safety and reliability should come first and this is no different with the Solar Generator 2000 Pro. The first-rate lithium battery houses two chips for dual battery protection and four temperature core detectors to guarantee a perfect balance of safe and reliable charging.
Easy to Use
With a simple press of a button, limitless power is available to you. With input and output display screens optimized and modernized, brand new on-screen features include a fault code indicator and low battery indicator, delivering quality information for crystal clear reading and understanding.
Quiet & Environmentally Friendly
The Solar Generator 2000 Pro delivers under 53 DB of charging ensuring quiet and peaceful charging - charge your products seamlessly, quietly and smoothly. The product also emits no toxic gases, operating extremely cleanly - causing no harm to the environment.
Simultaneous Charging
The portable power station supports pass-through charging. This allows you to charge your power station, with essential devices still plugged in, meaning you can charge on the go quickly and conveniently.
3-Year Warranty
A 3-year warranty on regular purchases.
Reinventing Solar Charging
The Solar Generator 2000 Pro delivers colossal charging capacity of 2,160Wh utilizing the sun's magnificent energy, powering it all - refrigerators, ovens, microwaves and more. Solar Charging has transformed forever - journey to the world's most spectacular places with the sun's powerful energy, road trip and explore the great outdoors and enjoy life to the fullest with friends. Solar Power is here.
Recharging Time Comparison
Go Green
The Jackery Solar Generator 2000 PRO emits no toxic gases, operating extremely cleanly -causing no harm to the environment. Besides, it works with less than 53 DB, ensuring quiet and peaceful charging.
Jackery Solar Generator 2000 Pro Specifications
Jackery Explorer 2000 Pro
BATTERY INFO
Capacity: 2160Wh (43.2V 50Ah)
Cell Chemistry: Lithium-ion Battery
Lifecycle: 1000 cycles to 80%+ capacity
Management System: BMS, Over Voltage Protection, Short Circuit Protection
RECHARGE TIMES
AC Adapter: 2 Hours
12V Car Adapter: 24 Hours
6x SolarSaga 200W Solar Panel: 2.5 Hours
4x SolarSaga 200W Solar Panel: 4 Hours
2x SolarSaga 200W Solar Panel: 7.5 Hours
PORTS
AC Output: 120V, 60Hz, 2200W (4400W Peak)
USB-A Output: Quick Charge 3.0, 18W Max
USB-C Output: 100W Max, (5V, 9V, 12V, 15V, 20V up to 5A)
Car Port: 12V,10A
AC Input: 120V, 60Hz, 15A Max
DC Input: 11V-17.5V, 8A Max, Double to 8A Max, 17.5V-60V, 12A, Double to 24A/1400W Max
GENERAL
Weight: 43 lbs (19.5 kg)
Dimensions (LxWxD): 15.1 x 10.5 x 12.1 in (38.4x26.90x30.75cm)
Operating Usage Temperature: 14-104F (-10-40℃)
Warranty: 3 Years
Jackery SolarSaga 200
SOLAR
Peak Power: 200W
Power Voltage: 18V
Power Current: 11.12A
Open Circuit Voltage: 23.2V
Short Circuit Current: 11.76A
GENERAL
Weight: 8.0±0.3Kg
Dimensions (folded): 540 x 615 x 40 mm
Dimensions (unfolded): 540 x 2320 x 25 mm
Operating Usage Temperature: -10-65℃(14-149°F)
Warranty: 36 Months
What's In The Box
Jackery Explorer 2000 Pro + 2 x SolarSaga 200
1 x Jackery Explorer 2000 Pro
2 x SolarSaga 200 Solar Panels
1 x Car Charge Cable
1 x AC Charge Cable
1 x User Manual
Jackery Explorer 2000 Pro + 4 x SolarSaga 200
1 x Jackery Explorer 2000 Pro
4 x SolarSaga 200 Solar Panels
2 x Jackery Solar Series Connector
1 x Car Charge Cable
1 x AC Charge Cable
1 x User Manual
Jackery Explorer 2000 Pro + 6 x SolarSaga 200
1 x Jackery Explorer 2000 Pro
6 x SolarSaga 200 Solar Panels
2 x Jackery Solar Series Connector
1 x Car Charge Cable
1 x AC Charge Cable
1 x User Manual
Frequently-Asked Questions
Q1: Can the product be taken on an airplane?
A1: No, because this product is a lithium battery. According to the International Standards & Regulations for the Transportation of Hazardous Materials, no lithium batteries with more than 100 watt hours may be allowed in carry-on bags.
Q2: Can I charge the Jackery Explorer 2000 Pro while a device is plugged in?
A2: Yes, you can. When charged with AC input, it supports a maximum power output of 1800W. When charged with AC input + DC input ( i.e. solar charging or car charging) simultaneously - it supports a maximum power output of 1800W. When charged with DC input (i.e. solar charging or car charging), it supports a maximum power output of 2200W.
Q3: How should I store the Jackery Explorer 2000 Pro when they are not in use for a long time?
A3: If the battery is to be unused for a long time (more than 3 months), it should be maintained at 60-80% of the rated capacity (it's recommended to check and charge every 3 months). Store it in a dry and cool place with temperature range between 0 ℃~40 ℃, and humidity 0%~60%. Avoid contact with corrosive substances, and far from fire and heat sources.
Q4: Can the Jackery Explorer 2000 Pro be used to jump start an automobile?
A4: We are very sorry, but it cannot be used to jump start a vehicle. However, it can be used as a power supply for automobiles. You can recharge the vehicle via a Jackery power supply cord, which is available for purchase separately.
Q5: Why is the output to the low-power device automatically turned off after several hours?
A5: In case of forgetting to turn off the output (causing the battery to drain), the Low Power Mode will be turned off by default. That is, when the port is connected to a small load device(AC Output≤25W, USB Output≤2W, Car Port≤2W) for 12 hours, the device will automatically be turned off. In case you want to resume recharging, press the car port button/USB button/AC button to restart the device. If you want to turn on the Low Power Mode, long press the AC Button and DISPLAY until the Low Power Mode icon appears on the screen. If you need to turn off the Low Power Mode, repeat the above operation until the Low Power Mode icon disappears on the screen.
Q6: Why does the USB Output operation indicator light up when the load device has no charging input or can't work normally?
A6: Please check whether the load device is broken. If the device is normal, press the USB Button to restart the output.
Q7: What kind of battery can be charged by these Jackery SolarSaga modules?
A7: The following batteries can be charged:
Jackery Explorer series
Sealed lead-acid battery
Colloidal lead-acid batteries
The open lead-acid batteries
Q8: How do I clean the solar panel surface?
A8: Dust and dirt on the surface should first be removed using a soft brush. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.
Q9: Are the foldable solar panels waterproof? What is the fire rating?
A9: Yes the material is fireproof, made of PC+ABS material with a 94V-0 fire rating.
Q10: Is the Y cable connected in parallel or in series?
A10: Series, and can realize up to 3 solar panels in series.
Q11: Can the Jackery Explorer 2000 Pro Portable Power Station Y cable be used with the Jackery Explorer 1500 Portable Power Station?
A11: The Explorer 1500 Portable Power Station Y cable is connected in parallel and can be used for the Explorer 2000 Pro Portable Power Station, when connecting solar panels below 100W and 68W.
However, the Y cable of the Explorer 2000 Pro Portable Power Station is connected in series, and cannot be used for the Explorer 1500 Portable Power Station.
Q12: The Jackery Explorer 2000 Pro Portable Power Station advertises that the product can be fully charged in 2 hours. How many 200W solar panels can be fully charged in 2 hours? How long does it take for 1 solar panel to charge? How long does it take to charge 2 solar panels and for 3 solar panels?
A12: At present, under standard light source conditions, 6* 200W solar panels can be fully charged in 2.5 hours.
However, the power of the solar panels will be affected by various factors including angle/temperature/light intensity, with the actual customer's experience differing due to differences in the environment where the product is used.
Q13: Can the Jackery Explorer 2000 Pro Portable Power Station Y cable be connected to the 60W, 100W, and 100X solar panels? How many solar panels can be used?
A13: Yes, an Explorer 2000 Pro Portable Power Station Y cable can connect up to 3 solar panels of the same type. Note: Do not mix solar panels of different models.
Q14: Why does the charger only include a cable but no adapter? Do customers need to buy an adapter themselves?
A14: The Solar Generator 2000 Pro uses a new generation of technology, not requiring an adapter, and can be charged directly using an AC power cord.
Q15: Is there a solar panel extension cord included?
A15: No, unfortunately no solar panel extension cable is included, however there is a 5m solar panel extension cord available.
Q16: How long in meters is the AC wall chargers/car charger cable/solar charger cable?
A16: Here are the sizes:
AC charging cable: 2 meters
Car charger cable: 2 meters
Solar charging cable: 3 meters
Q17: What should I do if accessories including chargers are lost? Where can customers buy a new one?
A17: If the charging cable or car charging cable is lost, please contact at hello@Jackery.com, where Jackery's customer service will happily reissue a new one for free.
Q18: Where can customers locate the S/N serial number on the product?
A18: The S/N serial number can be located on the top at the back of the product.
Q19: Does the Jackery Explorer 2000 Pro Portable Power Station have an MPPT controller?
A19: Yes, the Jackery Explorer 2000 Pro Portable Power Station has an MPPT controller. The MPPT controller of Jackery E2000 Pro features a 97% solar charging conversion efficiency rate.
Q20: Does the Jackery Explorer 2000 Pro Portable Power Station use a pure sine wave inverter or a modified sine wave inverter?
A20: The Jackery Explorer 2000 Pro Portable Power Station uses a pure sine wave inverter.
Q21: Does the solar generator support pass through charging? Does this affect battery life?
A21: The Solar Generator supports pass through charging without compromising battery life.
When charging with AC input, the maximum power of AC output is 1800W.
When charging with DC input (charging via a solar panel or car charger, the AC output maximum power is 2200W.
When AC input + DC input (charging via a solar panel or car charger) are charged at the same time, the maximum AC output power is 1800W.
Q22: Compared with the Explorer 2000 Portable Power Station, what is the biggest advantage of the Solar Generator 2000 Pro?
A22: The biggest advantage is solar fast charging, supporting charging with 6 200W solar panels, fully charged in under 2.5 hours.
Q23: A small load prompt function has been added. The Explorer 2000 Pro Portable Power Station will turn on the small load when the wattage is lower than what amount?
A23: When the device wattage is lower than the figures in the sheet, the Explorer 2000 Pro Portable Power Station will be automatically turned off for 12 hours.
Q24: How long does the Explorer 2000 Pro take to charge for car charging, wall charging, and solar charging?
A24: The car charger can be fully charged in as quickly as 24 hours; wall charging can be fully charged in as quickly as 2 hours; 6*200W solar panels can be fully charged in just 2.5 hours.
Q25: What type of battery does the Explorer 2000 Pro Portable Power Station use? What brand of battery is used? What are the advantages compared to other brands of batteries?
A25: The Explorer 2000 Pro Portable Power Station uses a ternary lithium battery, and the battery brand is a BAK battery. The battery itself is not particularly different.
Q26: It is advertised that the Jackery Explorer 2000 Pro Portable Power Station has a cycle life of 1000 cycles. Can the product still be used after the service life has been reached? Can it be returned to the factory for repair?
A26: After 1000 times of full discharge the cycle life has only 80% remaining of its capacity. It is not the product cannot be used, but the capacity is not like the capacity of 2160Wh when it was newly purchased.
Q27: The website says that the Explorer 2000 Pro Portable Power Station should be charged once every three months. After three months, the power station has 50% or more power - does this still need to be recharged to 100%?
A27: The main purpose of this suggestion is to prevent users running out of battery power when they are required to to use electricity in an emergency.
Q28: Can customers use a car charger, wall charger, and solar panel to charge the Jackery Explorer 2000 Pro Portable Power Station at the same time?
A28: No, the three cannot be used at the same time. The solar panel and the car charger cannot be used at the same time - otherwise, the fuse of the customer's car charger may be blown.
Q29: How do you turn off the small load of the Explorer 2000 Pro Portable Power Stations?
A29: Here is how to turn it off:
Turn on "Low Power Mode". Then, press and hold the "AC output power button + digital display" until the low power mode icon appears on the screen.
In low power mode, please turn off the power when not using this product, to avoid running out of power due to forgetting to turn off the power station.
Turn off "low power mode" and long press the "AC output power button + DISPLAY" until the low power mode icon disappears on the screen. "
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Refund Policy
If your products are damaged or defective, please take photos and send them to support@homehaq.com within 30 days, and we will coordinate with the manufacturer to resolve the issue. Customers will not be subject to any costs for damaged/defective returns.
As for non-damaged/defective returns, we accept returns up to 30 days of the item being delivered on most products (for example, made-to-order items cannot be returned). Customers are responsible for shipping costs associated with the return, as well as a restocking fee on some products up to 25% of the purchase price. If you would like to make a return after the 30-day period, it may be accepted on a case-by-case basis.
Cancellations are accepted only for back-ordered products. Generally orders will ship from the manufacturer very quickly, so we cannot process cancellations.