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DOUBLE CAPACITY FROM 720Wh to 1440Wh The RIVER Pro Extra Battery attaches to the RIVER Pro to double the capacity of the unit from 720Wh to 1440Wh. This provides a cost-effective way to upgrade the RIVER Pro's capacity.
POWER A WIDE RANGE OF APPLIANCES The RIVER Pro can power devices up to 1800W with X-Boost, which lets you power around 80% of home appliances and DIY tools. Use devices below 1200W for the best product use.
COMPACT AND PORTABLE The RIVER Pro weighs just 15.9 lbs and the RIVER Pro Extra Battery weighs 15.4 lbs, making them both portable and easy to transport. The RIVER Pro + Extra Battery can easily fit in a car trunk, on a campsite, or indoors, giving you the power to take your adventure anywhere.
The RIVER Pro Extra Battery doubles the capacity of RIVER Pro from 720Wh to 1440Wh, giving you the freedom to customize your power for any adventure.
The RIVER Pro weighs just 15.9 lbs and the RIVER Pro Extra Battery weighs 15.4 lbs, making them both portable and easy to transport. The RIVER Pro + Extra Battery can easily fit in a car trunk, on a campsite, or indoors, giving you the power to take your adventure anywhere.
*Please NOTE: This item is not compatible with the Kickstarter R600 Pro.
Warranty
Cancellation
You can request a full refund before the item is sent out. Please note that our normal order processing time is within 24 hours.
Once the package is sent out, an immediate cancellation and refund can’t be done.
Return
The return service is currently available for US orders only.
If you are unsatisfied with your purchase, you may return the purchased items complete, unused, and in their original packing within 30 days of receiving them for an exchange or refund.
If 30 days have passed since your purchase, we cannot offer a refund or exchange.
For quality issues, we will give you a full refund or one-time free replacement within 30 days of receiving the items.
Refund
After you return the product to our warehouse, we’ll issue the refund within 2 business days.
If you don’t receive the refund after 2 business days, please contact us via sales@solarsovereign.com
Shipping
How long does your order take to ship?/What's the lead time? Our order fulfillment team will process your orders and arrange the shipment in 1-2 business days.
How long does it take from the time it is shipped out to when the package is at my doorstep? It takes about 2-7 days to arrive, depending on the shipping distance and the actual situation of transportation.
What carriers do we use? We use FedEx, USPS, DHL, and UPS as carriers, mainly FedEx.
How can you get the tracking number for your orders? Solar Sovereign will send a shipping confirmation email and update the tracking number to your account mailbox when it is available.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Estimate shipping
Refund Policy
If your products are damaged or defective, please take photos and send them to support@homehaq.com within 30 days, and we will coordinate with the manufacturer to resolve the issue. Customers will not be subject to any costs for damaged/defective returns.
As for non-damaged/defective returns, we accept returns up to 30 days of the item being delivered on most products (for example, made-to-order items cannot be returned). Customers are responsible for shipping costs associated with the return, as well as a restocking fee on some products up to 25% of the purchase price. If you would like to make a return after the 30-day period, it may be accepted on a case-by-case basis.
Cancellations are accepted only for back-ordered products. Generally orders will ship from the manufacturer very quickly, so we cannot process cancellations.