Description
Included Components
- 36V GATOR MAX – LiFePO4 – 120Ah – 5kWh
INDUSTRIAL POWER! BigBattery’s 36V 5 kWh LiFePO4 GATOR Max (GATR) battery was designed with your forklifts, industrial applications, and 36V golf carts in mind.
We’ve packed 5 kWh and 120 Ah of capacity, brand new LFP cells, and our advanced BMS with proprietary Triple Safety Redundancy all into one sleek form factor. We’ve even included a set of sturdy caster wheels to the bottom of the unit for easy transportation. Warehouses across the country have seen the benefits of upgrading their forklift fleet to lithium-ion, saving space and weight, reducing cost, eliminating maintenance, and cutting down significantly on charging time. We designed this battery to be an all in one, plug and play solution for your forklifts and you’ll see and feel the difference.
Outfit your golf cart, forklifts, or entire warehouse with the versatile and power-dense 36V GATR Max!
Specifications
| SKU: | AGATR-36050-G1 |
| System Voltage: | 36V |
| Nominal Voltage: | 41.6V |
| Chemistry: | LiFePO4 |
| kWh Capacity: | 5kWh |
| Ah Capacity: | 120Ah |
| Charging Voltage Range: | 45.2 - 47.1V |
| Max Charge Voltage: | 48.75V |
| Operating Voltage Range: | 38.3 – 45V |
| Suggested Low Voltage Cutoff: | 38.3 – 41V |
| BMS Cutoff Range: | 34.1 – 38.2V |
| Cell Configuration: | 13S 6P |
| Max Continuous Discharge Current: | 150A |
| Max Continuous Power: | 6400W |
| Max Discharge Peak Current: | 300A (6 Seconds) |
| Max Charge Current: | 100A |
| Charge Temperature Range: | 0°C (32°F) / 55°C (131°F) |
| Discharge Temperature Range: | -20°C (-4°F) / 55°C (131°F) |
| Optimal Discharge Temperature Range: | 15°C (59°F) / 35°C (95°F) |
| Storage Temperature Range: | -5°C (23°F) / 35°C (95°F) (Max 6 Months) |
| Weight: | 120 lb (54.4 kg) |
| Depth: | 10.2 in (25.9 cm) |
| Width: | 29.7 in (75.4 cm) |
| Height: | 11 in (27.9 cm) |
| Safety Features: | Breaker (2x 63A) & Battery Management System (Over/Under Voltage, Over Current, & Over/Under Temperature Control) |
| Max Connections: | Up To (8) Parallel |
| Spec Sheet Download: | Click Here |
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@solarsovereign.com.
No Shipping outside the USA.
Shipping Options
Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering.
- Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area.
- White Glove Delivery: This includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house!
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE
Warranty
BigBattery Warranty
In the unlikely event you are having an issue with one of our batteries, we have developed a
straightforward Warranty & Return Policy servicing all customers in the USA:
-
Real (10) Year Warranty
All our batteries come with a 10-Year Full Repair/Replacement Warranty. If our batteries malfunction
due to component or manufacturing error, the product will be repaired or replaced free of charge. -
Full Lifetime Tech Support & Customer Service
All batteries include a Free Lifetime Technical Support & Troubleshooting Service. If you have any
questions or need any help, simply call us at +1 (469) 405-4423 from 9am – 9pm, Monday – Sunday CST, or
send us an email anytime at sales@solarsovereign.com -
Free Repair & Replacement
All batteries are built to last a minimum of 10 years. We stand by the quality of our batteries. If any parts within our battery fail due to defects or manufacturing error within the next 10 years, we will fix or replace your battery free of charge. In addition, for the first year of the warranty we will even cover all shipping costs from/to your purchase address within the continental US.
-
Highest Quality Guarantee
BigBattery utilizes Tier 1 cells to provide the highest quality lithium battery packs in the USA. Depending on the model, use case and environment, your battery is designed to last between 3,500 – 8,000 cycles when used as intended within our published battery specifications.
-
Covered Products
This Warranty covers all battery packs from the “Date Of Purchase” from BigBattery for 10 years and
all accessories included for 30 Days. -
Automated Warranty Registration
No warranty registration is needed. Warranties are automatically recorded via an internal customer
database via serial number and QR code. -
Product Manuals & Specification Sheets
BigBattery provides a proprietary QR code on every battery. Scan this QR code with any phone to view
the Product Manual and Product Spec Sheet for your specific battery model. Providing these documents
to you in a digital format helps to protect our environment and provides you the most updated information
on your product in real time. -
Domestic Warranty Claim Support
To start a warranty claim, please email us directly at Sales@solarsovereign.com to create a ticket. Include a written description of the problem and pictures if possible. Upon receipt, our Tech Support team will reach out to you within 24 – 48 hours to troubleshoot. If the battery has been purchased within a year if the issue being reported to BigBattery, you will be sent a Return Shipping Label at no cost. After the first year, you will have the option to pay for the shipping, or arrange your own shipping back to BigBattery. If the label is provided by BigBattery, please include a copy of this label in the return box or pallet when our 3rd party logistics provider arrives to pickup your return. All returns will be inspected prior to repair, replacement, or reimbursement, depending on the circumstances of return and availability of similar items. For detailed instructions, please review our Warranty Repair/Replacement Services section below.
-
Returning Accessories
This Warranty includes a 30-Day replacement for all accessories (Anderson connectors, wiring, chargers, etc.)
included with your battery. If product is not defective or damaged upon return, refunds will be offered based on
the purchase price of the unit minus a 20% restocking fee. -
Change Your Mind
That’s OK! All our batteries come with a 30-Day money back guarantee. Returns will be subject to a 20% restocking
fee. Call or email customer service for a free shipping return label. -
Non-Transferable
Our Warranty applies to the original owner. If you wish to transfer your Warranty to another party, you can do so
within 30 days of your purchase by sending a Warranty Transfer Request to sales@solarsovereign.com -
Return Hazmat Fee
Due to the shipping regulations of lithium batteries, please note that some battery returns may require special
documentation and packaging, and these instances could encounter extra fees if a customer is attempting to
return a battery not covered by our Repair and Replacement Policy. -
Battery Abuse Disclaimer
This warranty does not cover damages resulting from misuse, abuse, accidents, alterations, or improper charging/
installation of our product. Please scan the QR code on your battery and read the Manual prior to installation and
charging. DIY modifications or damage due to gross negligence or abuse will void your Warranty. -
Fraud Protection
Repair, replacement, and refunds for your purchase will only be possible after your returned battery
has been received and fully inspected at our facility. -
Limitation of Damages
In no event shall Solar Sovereign be liable for consequential damages due to breach of this Warranty.
-
Customer Satisfaction
If buyers are not satisfied for any reason after speaking with Level 3 Tech Support and/or our Customer Service team,
all original buyers may escalate dispute resolutions to our CTO for review. We aim to put our customers first, resolve
any issues, and ensure that all customers are happy with their purchase from BigBattery.
Rev. March 2023
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@solarsovereign.com.
No Shipping outside the USA.
Shipping Options
Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering.
- Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area.
- White Glove Delivery: This includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house!
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE
Warranty
BigBattery Warranty
In the unlikely event you are having an issue with one of our batteries, we have developed a
straightforward Warranty & Return Policy servicing all customers in the USA:
-
Real (10) Year Warranty
All our batteries come with a 10-Year Full Repair/Replacement Warranty. If our batteries malfunction
due to component or manufacturing error, the product will be repaired or replaced free of charge. -
Full Lifetime Tech Support & Customer Service
All batteries include a Free Lifetime Technical Support & Troubleshooting Service. If you have any
questions or need any help, simply call us at +1 (469) 405-4423 from 9am – 9pm, Monday – Sunday CST, or
send us an email anytime at sales@solarsovereign.com -
Free Repair & Replacement
All batteries are built to last a minimum of 10 years. We stand by the quality of our batteries. If any parts within our battery fail due to defects or manufacturing error within the next 10 years, we will fix or replace your battery free of charge. In addition, for the first year of the warranty we will even cover all shipping costs from/to your purchase address within the continental US.
-
Highest Quality Guarantee
BigBattery utilizes Tier 1 cells to provide the highest quality lithium battery packs in the USA. Depending on the model, use case and environment, your battery is designed to last between 3,500 – 8,000 cycles when used as intended within our published battery specifications.
-
Covered Products
This Warranty covers all battery packs from the “Date Of Purchase” from BigBattery for 10 years and
all accessories included for 30 Days. -
Automated Warranty Registration
No warranty registration is needed. Warranties are automatically recorded via an internal customer
database via serial number and QR code. -
Product Manuals & Specification Sheets
BigBattery provides a proprietary QR code on every battery. Scan this QR code with any phone to view
the Product Manual and Product Spec Sheet for your specific battery model. Providing these documents
to you in a digital format helps to protect our environment and provides you the most updated information
on your product in real time. -
Domestic Warranty Claim Support
To start a warranty claim, please email us directly at Sales@solarsovereign.com to create a ticket. Include a written description of the problem and pictures if possible. Upon receipt, our Tech Support team will reach out to you within 24 – 48 hours to troubleshoot. If the battery has been purchased within a year if the issue being reported to BigBattery, you will be sent a Return Shipping Label at no cost. After the first year, you will have the option to pay for the shipping, or arrange your own shipping back to BigBattery. If the label is provided by BigBattery, please include a copy of this label in the return box or pallet when our 3rd party logistics provider arrives to pickup your return. All returns will be inspected prior to repair, replacement, or reimbursement, depending on the circumstances of return and availability of similar items. For detailed instructions, please review our Warranty Repair/Replacement Services section below.
-
Returning Accessories
This Warranty includes a 30-Day replacement for all accessories (Anderson connectors, wiring, chargers, etc.)
included with your battery. If product is not defective or damaged upon return, refunds will be offered based on
the purchase price of the unit minus a 20% restocking fee. -
Change Your Mind
That’s OK! All our batteries come with a 30-Day money back guarantee. Returns will be subject to a 20% restocking
fee. Call or email customer service for a free shipping return label. -
Non-Transferable
Our Warranty applies to the original owner. If you wish to transfer your Warranty to another party, you can do so
within 30 days of your purchase by sending a Warranty Transfer Request to sales@solarsovereign.com -
Return Hazmat Fee
Due to the shipping regulations of lithium batteries, please note that some battery returns may require special
documentation and packaging, and these instances could encounter extra fees if a customer is attempting to
return a battery not covered by our Repair and Replacement Policy. -
Battery Abuse Disclaimer
This warranty does not cover damages resulting from misuse, abuse, accidents, alterations, or improper charging/
installation of our product. Please scan the QR code on your battery and read the Manual prior to installation and
charging. DIY modifications or damage due to gross negligence or abuse will void your Warranty. -
Fraud Protection
Repair, replacement, and refunds for your purchase will only be possible after your returned battery
has been received and fully inspected at our facility. -
Limitation of Damages
In no event shall Solar Sovereign be liable for consequential damages due to breach of this Warranty.
-
Customer Satisfaction
If buyers are not satisfied for any reason after speaking with Level 3 Tech Support and/or our Customer Service team,
all original buyers may escalate dispute resolutions to our CTO for review. We aim to put our customers first, resolve
any issues, and ensure that all customers are happy with their purchase from BigBattery.
Rev. March 2023
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Estimate shipping
Refund Policy
If your products are damaged or defective, please take photos and send them to support@homehaq.com within 30 days, and we will coordinate with the manufacturer to resolve the issue. Customers will not be subject to any costs for damaged/defective returns.
As for non-damaged/defective returns, we accept returns up to 30 days of the item being delivered on most products (for example, made-to-order items cannot be returned). Customers are responsible for shipping costs associated with the return, as well as a restocking fee on some products up to 25% of the purchase price. If you would like to make a return after the 30-day period, it may be accepted on a case-by-case basis.
Cancellations are accepted only for back-ordered products. Generally orders will ship from the manufacturer very quickly, so we cannot process cancellations.